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About Groundfloor™

Groundfloor™ is a Melbourne-based proptech company revolutionising the way Australia’s buildings manage their delivered parcels, mail, dry-cleaning and more.

It was the awful ‘Sorry We Missed You’ card that initially set our team on the mission to solve frustrations related to delivering, storing and collecting parcels in the built environment.

We talked with many customers, visited hundreds of buildings, rode along with couriers, listened to facility managers and concierge staff, and searched for potential all over the world. We found the need for a comprehensive system that:

  • addresses the needs of couriers, facility managers, AND parcel recipients
  • is available to couriers from EVERY company
  • provides greater efficiency for delivery personnel and building management
  • enables customers to pick up parcels 24/7 from THEIR OWN building
  • functions in unattended buildings as well
  • provides convenience and fun for recipients

Groundfloor™ parcel locker solutions quickly took shape, adopted by top commercial clients, luxury apartments, and other developments in VIC, NSW, QLD, SA, and WA. Today, Groundfloor offer a range of delivery locker systems including dry-cleaning lockers, bundled mail lockers, and refrigerated lockers.

Groundfloor™ was founded by Lauren Melton, an engineer by training who has founded, operated and invested in technology businesses in the USA and Australia, prominent entrepreneur, investor and fund manager Lynne Thornton, and user experience, technology and IoT specialist Chris van Raay.

Our solution:
Secure, contactless parcel and dry-cleaning lockers for your building designed with customer, facility manager, and courier needs in mind.

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Our Lockers

Groundfloor™ lockers are easy to install, look great, and offer a premium service for very little hassle.

See our dedicated page for more information on choosing, designing, and installing a Groundfloor in your building.

Our Courier App

Couriers can choose to deliver with either the locker kiosk or our free iPhone or Android mobile apps.

The app can also facilitate access to buildings with secure entrances, saving couriers the need to buzz residents or staff.

Courier app

Every building needs
a Groundfloor™

The Groundfloor™ system is designed to suit:

  • Apartments
  • Office buildings
  • Student Residences/Universities
  • Hospitals
  • Co-working spaces
  • and other developments

Fancy a Groundfloor™
in your building?