Smart Retail Parcel Lockers

Retail Parcel Lockers: simply click and collect

Retail parcel lockers connect bricks & mortar with the online channel. An omnichannel retail strategy is a must in today’s online world and keeps the physical footprint relevant. Shoppers increasingly expect a seamless experience between online and in-store. A frictionless, efficient and well-designed click & collect locker solution is essential.

How our Click & Collect system works

Step 1

Any courier or staff can deliver straight into your Groundfloor™ lockers

Step 2

Recipient automatically receives a secure access code for 24/7 collection

Step 3

locker parcel
Recipient collects parcel at their own convenience

A parcel locker solution for every retailer

Groundfloor™ have a parcel locker solution for every retailer. Solutions are suitable for small retailers, large chains, or as a shared amenity installed by the centre owner. Click and Collect parcel lockers provide your customers the convenience they’ve come to expect. Talk to us today for free expert advice and a site visit.

Client Testimonial

Click and collect retail parcel lockers Groundfloor Delivery

Many of our customers are busy parents or teachers who can’t always make it to our store during business hours. Groundfloor were able to provide us with a 24/7 click and collect solution that our customers love! The feedback has been very positive. The technical support from the Groundfloor team has been fantastic. Thanks Groundfloor!


– Libby, Sydney String Centre

Student accommodation e-commerce

Benefits of Click and Collect parcel lockers:

Enhance Customer Experience

  • Technology-enabled, convenient and fun
  • A contactless alternative
  • Intuitive, customer-friendly interface

Reduce Cost of Operations

  • Lowers cost of delivering concierge service
  • A shared infrastructure
  • Reduces courier costs for you and your customer 

Increase Revenue

  • Increase foot traffic to stores
  • Incentivise customer loyalty
  • Extend the hours for customer access

Partner with us for lasting success

Security – Robust hardware and trusted software

Traceability – Record the details of every transaction

Service – Australian-based customer service 7 days a week

Reliability – Security of customer data

User interface – Award-winning and easy to use

Data – Analytics and dashboard provides usage, customer flows and access times

Integration – Custom integration to maximise operational efficiency

Smart school parcel locker

Full Transaction History

Groundfloor™ click and collect lockers keep a full history of every delivery and collection, for utmost security and traceability of every transaction.

groundfloor kiosk 3

Our lockers

Groundfloor™ lockers are modular. We’ll help you choose the setup to suit your business needs.

You can also choose your Groundfloor look or add distinctive vinyl wraps. Whatever your statement, Groundfloor will seamlessly become part of your business.

Why every retailer needs Groundfloor™ Click & Collect lockers

Reduce operational costs

Lowers cost of delivering concierge service

Increase revenue

Drive foot traffic to your stores

Improve customer experience

Technology-enabled, fast, convenient pick up

Automate processes

Automated, contactless delivery and collection

Increase customer loyalty

with secure, convenient access to orders

Keep transaction history

records delivery and collection transaction history

Improve tenant experience

with a shared amenity

Happier staff and customers

No more online order frustrations!
The Urban Developer - best new proptech finalist
Best New Proptech
Melbourne Design Awards Winner Groundfloor Delivery
Courier App and Kiosk Design
premier's design awards finalist Groundfloor Delivery
Overall Service Design
Realtech X Groundfloor Delivery
Growth Program Selection

Contact one of our Click & Collect experts