Retail Parcel Lockers
Retail Parcel Lockers: simply click and collect
Retail parcel lockers connect bricks & mortar with the online channel. An omnichannel retail strategy is a must in today’s online world and keeps the physical footprint relevant. Shoppers increasingly expect a seamless experience between online and in-store. A frictionless, efficient and well-designed click & collect locker solution is essential.
How our Click & Collect system works
Step 1

Any courier or staff can deliver straight into your Groundfloor™ lockers
Step 2

Recipient automatically receives a secure access code for 24/7 collection
Step 3

Recipient collects parcel at their own convenience
A parcel locker solution for every retailer
Groundfloor™ have a parcel locker solution for every retailer. Solutions are suitable for small retailers, large chains, or as a shared amenity installed by the centre owner. Click and Collect parcel lockers provide your customers the convenience they’ve come to expect. Talk to us today for free expert advice and a site visit.
Contact one of our Click & Collect experts

Benefits of Click and Collect parcel lockers:
Enhance Customer Experience
- Technology-enabled, convenient and fun
- A contactless alternative
- Intuitive, customer-friendly interface
Reduce Cost of Operations
- Lowers cost of delivering concierge service
- A shared infrastructure
- Reduces courier costs for you and your customer
Increase Revenue
- Increase foot traffic to stores
- Incentivise customer loyalty
- Extend the hours for customer access
Partner with us for lasting success
Security – Robust hardware and trusted software
Traceability – Record the details of every transaction
Service – Australian-based customer service 7 days a week
Reliability – Security of customer data
User interface – Award-winning and easy to use
Data – Analytics and dashboard provides usage, customer flows and access times
Integration – Custom integration to maximise operational efficiency

Full Transaction History
Groundfloor™ click and collect lockers keep a full history of every delivery and collection, for utmost security and traceability of every transaction.

Our lockers
Groundfloor™ lockers are modular. We’ll help you choose the setup to suit your business needs.
You can also choose your Groundfloor look or add distinctive vinyl wraps. Whatever your statement, Groundfloor will seamlessly become part of your business.
Why every retailer needs Groundfloor™ Click & Collect lockers
Reduce operational costs
Increase revenue
Improve customer experience
Automate processes
Increase customer loyalty
Keep transaction history
Improve tenant experience
Happier staff and customers



